Sidekick for Veterinary and Pet Services
Keep pets, owners, appointments, and service history connected.
Manage booking, intake, owner communication, phone routing, deposits, recurring services, and customer follow-up around the practice's clinical or service workflow.
Start with Sidekick for Veterinary and Pet Services
Where the day gets stuck
Urgent calls mixed with routine requests
Recurring care reminders handled manually
Your Sidekick product recipe
Deep apps, connected around the way this business works.
Service operations
Sidekick Appointments
Make it easy to book and easier to run the day.
CommunicationsSidekick Voice
Business calling with real phones and real help.
Customer growthSidekick CRM
Know every customer. Move every opportunity.
Money and commerceSidekick Payments
Take payment wherever the work happens.
Money and commerceSidekick Commerce
Sell across channels without splitting inventory or customers.
Who gets value
Different roles, one operating record.
Sidekick gives each person a focused way into the same customer, work, and financial context.
- 01Reception manages owner communication
- 02Service staff see preferences
- 03Manager monitors capacity
Workflow 1
book the right service for the right pet
A practical Sidekick workflow that helps the team book the right service for the right pet.
- Match the owner
- Select the animal and service
- Apply availability rules
- Send preparation details
Workflow 2
route an urgent incoming call
A practical Sidekick workflow that helps the team route an urgent incoming call.
- Identify owner and pet
- Capture the stated reason
- Route by clinic policy
- Record the handoff
Workflow 3
manage recurring grooming or wellness
A practical Sidekick workflow that helps the team manage recurring grooming or wellness.
- Set the recommended interval
- Offer future times
- Collect any deposit
- Send reminders
Sidekick AI in the work
Useful actions, grounded in the operating record.
- Summarize recent non-clinical interactions
- Suggest overdue service outreach
- Draft owner instructions approved by the team