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Sidekick MSP

One operating system for the MSP, not another tool beside it.

Connect PSA, RMM, tickets, assets, projects, contracts, billing, customer records, and AI-assisted service work.

Start a 30-day MSP trialSee pricing

30 days · no credit card required

How the work moves

Alert to resolved service record

An endpoint signal opens the right customer context and guides triage through resolution.

  1. 01Receive and correlate the alert
  2. 02Resolve customer and asset
  3. 03Run or dispatch remediation
  4. 04Document and bill the work

See the work

Sidekick MSP, grounded in a real operating moment

Create a dense but readable technician workspace grounded in real service operations.

Sidekick MSP service desk showing tickets, assets, alerts, and customer context
Connected operating context

An endpoint signal opens the right customer context and guides triage through resolution.

Editions

Choose the Sidekick MSP depth that fits now

Move up when the operation needs more automation, control, integration, or scale—not because essential work was hidden.

essentials

PSA, projects, customer records, and service operations for a focused MSP.

See live priceper technician

Small providers standardizing tickets, projects, time, and client work.

  • PSA and ticket operations
  • Projects and time
  • Sidekick CRM and Finance Core
  • Core service reporting
  • Standard Sidekick AI
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Recommended

professional

Unified PSA and RMM with automation, client portal, and stronger operational intelligence.

See live priceper technician

Established MSPs managing recurring service across many customers and endpoints.

  • Everything in Essentials
  • RMM, alerts, and assets
  • Client portal
  • Service automation
  • Internal operations
  • Enhanced finance and AI
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enterprise

Enterprise-grade service delivery, governance, integrations, and unlimited RMM.

See live priceper technician

Large or multi-entity providers with custom controls and integration requirements.

  • Everything in Professional
  • Advanced proposals and bookings
  • API and webhooks
  • Governance and audit
  • Unlimited RMM
  • Enterprise finance and AI
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Sidekick AI

Intelligence inside the work, with the record and controls attached.

Embedded AI helps within eligible products. Separately purchased AI Agents can perform governed actions with transparent credit usage.

Sidekick AI · grounded responseReviewed

What needs attention next?

I found three actions based on current customer, operational, and financial records.

  1. 1Alert to resolved service recordReady for review
  2. 2Order to onboardingSource context attached

Two clear layers

Included intelligence. Optional digital workers.

Embedded AI
Summaries, drafts, signals, and recommendations within edition limits.
AI Agents
Configured roles, approved tools, recurring agent pricing, and metered credits.
Explore Sidekick AI

Questions

Clear answers before you buy

Pricing, trial, hardware, and product boundaries should be understandable before checkout.

Is RMM included?

RMM begins in Professional. Enterprise adds unlimited RMM and advanced governance according to the published edition.

Is pricing per endpoint?

Sidekick MSP is priced per technician, with endpoint limits and capabilities defined by the selected edition.

Ready when you are

Put Sidekick MSP to work.

Start a 30-day MSP trial

30 days · no credit card required